General Terms and Conditions (GTC)
In the following we would like to present our general terms and conditions. These
The General Terms and Conditions govern the contractual relationship between My Beauty Surgery GmbH for the website www.mybeautysurgery.com and the person (=client/patient) who wishes to obtain a medical service from a third party (=medical service provider/doctor/clinic).
1) The company My Beauty Surgery GmbH is exclusively the intermediary of a contractual relationship between
the individual and the requested medical provider and is not liable for their medical
Services. The contract for the desired medical service is concluded exclusively between the
person and the respective medical service provider. The information provided by My Beauty Surgery GmbH for
The information provided is based on information provided by the medical profession.
service providers and do not replace the personal counselling interview before
location with the respective desired medical service provider.
2) The use of our website www.mybeautysurgery.com is based on these GTC. The
Posting enquiries is basically free of charge and non-binding for interested parties. You can use the
to use the contact form provided to send your enquiry. With the sending of the
form does not create an obligation to order.
3) The company My Beauty Surgery GmbH is exclusively an intermediary of a contractual relationship between
the person and the desired medical provider. Any benefits are to be paid by the
medical service providers.
4) With the sending of the online order, after the acceptance of these General Terms and Conditions of Business
(GTC), the person makes a binding commitment to conclude a brokerage contract, which
is concluded with the confirmation by the company My Beauty Surgery GmbH.
5) The person secures with sending the binding order / confirmation of the operation date
his/her age of majority and fitness for surgery (for example: persons with HIV, MS, hepatitis,
chronic inflammatory autoimmune diseases, viral infections, high blood pressure) can unfortunately not be
be treated. Should the person suspect that an operation is not possible for health reasons
If it is not possible, the person must undergo a surgical fitness examination with his/her surgeon.
The patient must have a general practitioner carry out a check-up before a binding commitment to conclude a contract is given.
placement order is given. The examination regarding fitness for surgery should
take place no longer than two weeks before the desired surgery date. The medical
However, service providers decide freely, on their own responsibility and independently whether a treatment contract is
completed and the desired operation is performed.
6) My Beauty Surgery GmbH does not represent the medical service provider in legal transactions with the person. The contract for the medical service is concluded directly and exclusively on the basis of a separate, written treatment contract between the person and the medical service provider at the place of treatment. The medical service provider is solely responsible for the provision of its medical services and is therefore also solely liable for these services.
7) The company My Beauty Surgery GmbH organises the appointments for the treatment consultation and the
the desired operation with the medical service provider, as well as the accommodation of the person on site. The agent is not obliged to inform the customer about entry and visa regulations. Otherwise, there is only a corresponding obligation to provide information or clarification if special circumstances known or recognisable to the agent make express notification necessary and the corresponding information is not already included in the information provided to the customer.
are contained in these offer documents. My Beauty Surgery GmbH shall take action when the person sends the online order. My Beauty Surgery GmbH informs the person in writing (by post) or electronically (by e-mail) of the dates for the consultation and the desired operation, the cost breakdown, the travel information and the reservation for the hotel or guesthouse. Furthermore, in the appointment confirmation, on behalf of the medical service provider, the surgery deposit will be charged (approx. 20% (twenty) of the expected surgery costs), which must be paid to My Beauty Surgery GmbH within 14 days of the appointment confirmation (if the surgery appointment is to take place earlier, payment must be made earlier). Please note that we only accept payments from accounts within the European Union (EU). Any costs of a money transaction are to be borne by the person. You agree that you will only receive invoices and credit notes in electronic form.
Without express agreement, the company My Beauty Surgery GmbH is not obliged to provide the respective
identify and/or offer the most favourable provider of the requested medical service.
8) The other costs of the operation, for example for hospitalisation, other additional
Medical services and surcharges for medical materials, which are charged at the medical
The treatment consultation, compression garment, support bra or laboratory examination (blood count, ECG, etc.), is paid for by the person on site in cash or by credit card (in euros), after completion of the treatment, the person pays for the treatment. treatment contract to the medical provider. Likewise, the costs of accommodation to be paid directly to the accommodation provider.
9) The person has the right to cancel a confirmed appointment at any time. Any cancellation must be made in writing (by post) or in electronic form (e-mail). If agreed and confirmed appointments are not kept, a cancellation fee in the amount of the deposit will be charged. The
Cancellation fee is to be paid by the person to My Beauty Surgery GmbH.
In the event of cancellation due to an unexcused absence, the payment already made or any outstanding
Repayment claims are offset against the respective fees. Remaining credit will be
refunded, and any difference amounts shall be claimed subsequently. The above regulations apply accordingly to
Cancellation costs (compensation for withdrawal) and other legally or contractually justified
claims of the mediated service provider.
If, after medical advice from the healthcare provider, the person decides against the
medical service requested, the cancellation fee shall be reduced to an amount payable to My Beauty.
Surgery GmbH to be paid a reduced partial administration fee of € 50.00 (fifty) inclusive.
VAT, which is offset against the operations down payment. Any remaining credit balance is
less any examination costs (unless paid by the person directly on site).
refunded to the person without delay.
If the desired medical treatment is refused by the medical service provider through no fault of the customer, no cancellation costs will be incurred. The deposit paid will be refunded to the customer immediately, less any examination costs (unless paid by the customer directly on site). My Beauty Surgery GmbH or the medical service provider shall not be liable for any claims such as travelling expenses or loss of earnings.
10) There is no entitlement to treatment prior to the conclusion of the written treatment contract with the medical service provider. Furthermore, the person has no claim against the
medical service provider or the company My Beauty Surgery GmbH, if the medical
service provider, for whatever reason, refuses to enter into a treatment contract.
This does not apply to any refund of the deposit paid for the operation in accordance with the cancellation provisions of these terms and conditions.
11) After transferring the deposit, the person has the right to make a one-time payment up to seven days before the
confirmed treatment date in writing (by post) or electronically (by e-mail) to request a postponement of the treatment date. The rescheduling fee for rescheduling requests up to 21 days before the original surgery date is € 60.00 (sixty) including VAT, thereafter €
120.00 (one hundred and twenty) including VAT. In addition, the person must, within three
months after the request for postponement, agree on an alternative date, which shall be within a
period of six months after the postponement request. Otherwise the
postponement as a cancellation. If, within three months of the postponement request, a
If no alternative date can be arranged, My Beauty Surgery GmbH will determine the date with a lead time of
a binding alternative appointment for at least 8 (eight) weeks. This appointment cannot be changed by the person
can no longer be postponed, but only cancelled.
12) Corona special regulation: postponement at short notice due to Corona:
- 1. the patient has the option of cancelling the 1st agreed surgery appointment within 4 weeks at the latest.
agreed surgery date for a processing fee of €100, provided that the
Entry due to a legal Corona sanction (entry ban etc) or imposed
Quarantine due to a Corona disease at the time of surgery is not expected
is possible. The new surgery date can also be coordinated at a later date, but must be
the new surgery date within 6 months of the date of postponement at the latest
be coordinated. If no alternative appointment is arranged by the patient by the specified deadline
If the patient fails to pay within the agreed period, the full deposit will automatically be refunded.
will be charged as a cancellation fee.
- 2. any further rescheduling will automatically be charged as a full cancellation.
Separate exemption regulations in addition to the above regulations for appointment cancellations due to
possible or future corona provisions/restrictions etc. are excluded, provided that the
date coordination took place after 01.04.2020, as from this date onwards the general
The risk of Corona-related limitations was already well known and widespread.
13) My Beauty Surgery GmbH accepts no liability for travel or accommodation in the clinic, hotel or guesthouse, as these contracts are concluded exclusively between the customer and the organiser.
Final provisions
14) This contract and the entire legal relationship between the parties shall be governed by the law of the
Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
15) The company My Beauty Surgery GmbH is deemed to be authorised by the medical service provider,
Notifications of defects as well as other declarations by the person regarding the service provided by third parties
to receive. The company My Beauty Surgery GmbH will provide the medical service provider
immediately of such declarations by the person. The company My Beauty Surgery GmbH recommends, in order to avoid loss of time despite immediate forwarding, that the corresponding
Declarations directly to the medical provider or the contact point of the
medical service provider to explain.
16) In the event of a deficiency in performance, the person may, without prejudice to the reduction of the agreed price (reduction) or cancellation, demand compensation, unless the deficiency in performance is the fault of the person, is the fault of a third party who is neither the provider of the service nor is otherwise involved in the provision of the services covered by the contract and was not foreseeable or avoidable for My Beauty Surgery GmbH or was caused by unavoidable, exceptional circumstances.
17) The invalidity of individual provisions of the contract shall not result in the invalidity of the entire contract. The same applies to these booking conditions.
Information about your right of objection according to § 355 BGB (German Civil Code)
You can cancel your contractual declaration in writing (e.g. letter, fax, email) within 14 days without giving reasons. The period begins after receipt of this instruction in text form, but not before conclusion of the contract and also not before fulfilment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB and our obligations pursuant to § 312g para. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. Timely dispatch of the cancellation is sufficient to comply with the cancellation period.
The revocation is to be addressed to:
My Beauty Surgery GmbH
Rosenstrasse 17
D - 85399 Hallbergmoos
Please use the following form for the revocation.
Sample cancellation form
(If you want to cancel the contract, please fill in this form and send it back to us).
- To: My Beauty Surgery GmbH, Rosenstrasse 17, 85399 Hallbergmoos, Germany
- I/we (*) hereby cancel the surgery date agreed by me/us (*): - On (surgery date),
- At (name of the doctor)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of notification on paper)
- Date
(*) Delete as applicable
Consequences of revocation
Consequences of revocation
If you cancel this contract, we will have to pay you all the payments that we have received from you, including the
Delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of
delivery than the cheapest standard delivery offered by us), without undue delay and at the latest by within fourteen days from the day on which the notification of your revocation of this contract was sent to you. has been received by us. For this repayment, we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in You will not be charged any fees for this repayment. Did you request that the service begin during the withdrawal period when you sent the online order? you shall pay us an appropriate amount corresponding to the share of the costs incurred up to the date on which you pay us of the exercise of the right of withdrawal with regard to this contract, already provided services compared to the total scope of services provided for in the contract. These revocation instructions, the model revocation form and the general terms and conditions will be sent to you permanently by means of our confirmation email, so that the deadline begins with the receipt of our confirmation email - corresponds to thecontract is concluded - begins to run.
Special notes
Your right of withdrawal expires prematurely if the contract is terminated by both parties at your express request.
has been completely fulfilled before you have exercised your right of withdrawal.
Data protection
The personal data that you provide to us
are processed and used electronically insofar as they are required for the execution of the contract.
are required. All your personal data will be processed in accordance with German and European law.
data protection law. You will find further information on the handling of your data in our
Privacy policy under: https://mybeautysurgery.com/datenschutz/